Honest, effective AI implementation for UK businesses

SILVERBACK YOUR OPERATIONS WITH AI

Most businesses know AI could help. The hard part is making it actually work.

We help UK small businesses find, build, and actually use AI tools that make a difference. No jargon. No guesswork. No nasty surprises on the invoice..

Most small businesses know AI could help them.

Most don't know where to start.

AI hype is everywhere. Hastily-built chatbots, automations that break the moment no one’s looking, and guidance that reads like it was written by someone that only speaks corporate jargon. If you run a team of 10 to 100 people, none of that is much use.

You need someone who'll take the time to look at your actual business, your actual tools, and tell you honestly what's worth your time and money. And what isn't.

That's what we do. Real advice, real people, and real results, built for you, that will have you beating your chest and the competition.

SILVERBACK Services

Start here

Gorillaaa Stack Review
£595.00

Not sure where to start? We’ve got your back.

A 90-minute structured session to map your tools, identify what's costing you time and money, and show you exactly where AI could help. You'll receive a full written report with prioritised recommendations backed up by real potential savings for your business.

Silverback Automation
£1,500.00

Efficiencies add up, even for small businesses. Ditch manual work, data entry and multi-tabbing.

We connect your tools, cut out the repetitive steps, and make your data flow automatically between platforms. From solo automations to full multi-process builds. From £1,500.

Silverback Agents
£1,800.00

AI that works for you 24/7.

Custom AI agents that handle enquiries, answer staff questions, qualify leads, or manage repetitive customer interactions — while you focus on the work only you can do. From £1,800.


We're the company we wished existed when we started exploring AI.

Our Story
A young man wearing sunglasses, a white T-shirt, and a brown jacket standing outdoors against a brick wall.

Gorillaaa is a solo AI implementation consultancy built specifically for UK small businesses. We're not a big agency with a roster of junior consultants. We're a single experienced operator who runs your project from first session to final handover personally.

We know the tools. We know the pitfalls. And we know how to explain all of it in plain English.

Why Gorillaaa?

Fixed pricing, always

1

You know the cost before we start. No day rates, no scope creep, no invoice surprises.


Honest recommendations

2

We won't recommend AI where it doesn't genuinely help. If something isn't the right fit for your business, we'll tell you.


Plain English

3

Every build comes with plain-English documentation and a handover session. We don’t deliver anything we can’t fully explain, or confidently stand behind.


Agency-grade process, solo responsiveness

4

We run every engagement with documented discovery, quality gates, and formal sign-off, and you deal with the same person throughout.


Built for businesses like yours

5

We work exclusively with small and growing UK businesses. We understand the constraints on budget, time, team capacity, and we build with all of them in mind.

THINKING ABOUT AI FOR YOUR BUSINESS?

Our resources section is where we share practical knowledge — use cases, plain-English guides, and real examples of what AI can (and can't) do for businesses like yours.

Frequently Asked Questions

  • AI automation delivers the strongest return for businesses with repeatable, manual processes — things that happen regularly, follow a consistent pattern, and currently require someone to do them by hand. Professional services businesses (accountants, solicitors, financial planners, consultants) and trades and local businesses (construction, facilities, logistics) are particularly strong fits. If your team regularly copies data between systems, chases things that should happen automatically, or spends time on admin that a machine could handle, automation is likely worth exploring. The Stack Review will tell you quickly whether your business is a good candidate.

  • Yes. We take data handling seriously and operate in full compliance with UK GDPR. We only access the systems and data needed to build and test your solution. We use professional platforms (Make.com for automations, Relevance AI for agents) with their own security and compliance standards. Any personal data processed as part of a build is handled under our standard data processing terms, which are included in the Statement of Work. We're transparent about what data your AI tools will process and where it's stored — and we'll flag anything that needs attention from a compliance perspective before we build it.

  • In most cases, yes. We build automations using Make.com, which has native connectors for hundreds of business tools — including HubSpot, Xero, Gmail, Outlook, Slack, Google Workspace, Typeform, Notion, Airtable, and many more. AI agents built on Relevance AI can also integrate with your existing systems. If you're using something less common, we'll check API and connector availability during the Stack Review or Discovery session before quoting — we won't commit to a build on a platform we can't connect to.

  • A few things. First, fixed pricing — you always know what you're paying before we start, with no day rates or scope ambiguity. Second, process rigour — every Gorillaaa engagement runs from documented discovery templates, quality gates, and formal sign-off. This isn't how most freelancers or solo consultants operate, and it's what makes the difference between a build that works long-term and one that falls over six months later. Third, knowledge transfer — we don't build black boxes. Every project ends with plain-English documentation and a handover session, so your team is confident rather than dependent. And fourth, we work exclusively with small UK businesses — so we understand the constraints you're working within, and we build accordingly.

  • Gorillaaa is primarily remote — all discovery sessions, reviews, and regular client calls are run online, which means we can work with businesses anywhere in England without it costing you a day of travel time. For clients where a face-to-face workshop would make a real difference — a full team handover session, for example, or a half-day onboarding with multiple stakeholders — we're happy to travel on-site within England. If being in the room matters to you, just say so and we'll make it work.

  • Usually, yes — and here's why. The AI Opportunity Report quantifies the cost of your current manual processes in real numbers: hours lost per week, multiplied by what that time is actually worth to your business. Most clients find at least one process where the annual cost of doing nothing is significantly higher than the cost of fixing it. Even if you decide not to proceed with Gorillaaa, you'll leave with a clear picture of where your time and money are going — and specific recommendations you could act on independently. The £595 tends to look very reasonable once you've seen what the report turns up.

  • The Gorillaaa Stack Review is a structured 90-minute discovery session designed to help UK small businesses understand where AI could genuinely add value — before committing to any build. We map your tools, identify where time and money are being lost, and deliver a written AI Opportunity Report within 3–5 working days. It includes prioritised recommendations, real ROI estimates, and indicative investment figures for each opportunity. If you're not sure whether AI is right for your business, or you don't know where to start, the Stack Review is the right first step. It's also available as a standalone engagement — you don't have to proceed with a build afterwards.

  • At Gorillaaa, all pricing is fixed and published upfront. A Stack Review costs £595. Automation builds start at £1,500 for a single automation. AI agent builds start at £1,800. Ongoing support is available via monthly retainer from £149/month. There are no day rates, no scope creep, and no invoice surprises — you agree the cost before we start. For most small businesses, the starting point is a Stack Review to understand which investment is actually worth making first.

  • Automation connects your existing tools and makes data move between them automatically — without anyone having to do it manually. Think: a new enquiry landing in your CRM automatically, an invoice triggering when a job is marked complete, or a report pulling itself together from three different systems. An AI agent is different — it's a conversational AI built specifically for your business, trained on your information, that can handle interactions: answering customer enquiries, qualifying leads, responding to staff questions, or managing bookings. Many businesses benefit from both. The Stack Review helps identify which is the right fit for your situation.

  • No. Gorillaaa is built specifically for business owners and decision-makers who aren't technical — and who don't want to become technical. We handle the build, explain everything in plain English, and make sure your team understands how to use and manage what we've delivered. You don't need to know how automation works. You just need to know what's currently costing you time and money.

  • A single automation build (Scout) typically takes 7–14 days from signed Statement of Work to handover, depending on complexity and how quickly platform access can be provided. Multi-automation builds (Pack or Troop) usually take 3–5 weeks. AI agent builds follow a similar timeline. Every engagement has a clear timeline agreed in the Statement of Work before we start — and we flag any client-side dependencies (like access to platforms) that could affect it. We don't start the clock until we have everything we need to build.

  • Every Gorillaaa build includes plain-English documentation and a live handover training session, so your team knows exactly what's running and what to do if something needs attention. You'll also get 30 days of included email support after go-live. After that, we offer the Troop Retainer — a monthly support package covering monitoring, bug fixes, and ongoing improvements. Three tiers are available from £149/month. We're not interested in handing over something and disappearing — the goal is that your team feels confident, not dependent.

Have a question we haven’t answered above? Reach out to us and ask!

Contact Us

Ready to find out if and how you can finally get some benefit from AI in your business? Give us a shout and we’ll be in touch!